We want you to be satisfied with your purchase from Naturia Luxe.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
To request a refund or replacement, please email us with your order number and photos of the issue.
Refunds are processed to the original payment method once approved.
Please note that shipping times may vary, and delays caused by shipping carriers are not eligible for refunds.
For any questions, please contact us at